Why Do People Quit Their Jobs, Exactly? Here’s the Entire Reason, Summed Up in 1 Sentence
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Why Do People Quit Their Jobs, Exactly? Here’s the Entire Reason, Summed Up in 1 Sentence
This is the conclusion from decades of Gallup data and interviews with 25 million employees. But companies still keep getting it wrong.
CREDIT: Getty Images
In my line of work, I do a lot of listening to managers bickering about losing good employees. It’s understandable–turnover is costly and disruptive. So, many of them will point fingers somewhere, but the data I receive from exit interview reports, feedback instruments, and employee engagement surveys has fingers pointing back at them. This is consistent with leading research by Gallup. In one study of 7,272 U.S. adults, it found that 50 percent of employees left their job “to get away from their manager to improve their overall life at some point in their career.” We’ve all heard this “tune” play like a broken record: People leave managers, not companies. Gallup CEO Jim Clifton, however, takes the cake. He summarized in a succinct sentence the bottom line of why your company’s employee turnover may be high. He said:
The single biggest decision you make in your job–bigger than all the rest–is who you name manager. When you name the wrong person manager, nothing fixes that bad decision. Not compensation, not benefits–nothing
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